Our People
We believe our employees are the most valuable asset in providing the service excellence we offer. That's why we invest in developing and supporting all our staff and are committed to enabling them to fulfil their ongoing ambitions and potential.
Our removals operatives are:
Our move management and office adminstration staff are carefully selected to provide the best levels of experience, skills and ability to allow us to focus on providing the highest standards of service.
Each year Bournes recognise the oustanding performance of one member of operational staff, as voted by a panel of Management staff and peers for excellence in their role. Previous winners are:
2010 - Jamie Locke, Porter (now qualified driver)
2009 - Michael Dive, Driver
2008 - Lee Rawlings, Porter
2007 - Michael Dive, Driver
Commitment to Training
At Bournes we believe that well trained and educated staff are the key to providing excellent service, that’s why we invest heavily in the continuous training and development of our employees throughout the company.
Removals Operatives:
At our own in house training school our removals operatives receive induction training led by BAR qualified Instructors that covers basic skills and health and safety and as they progress their careers they increase their knowledge and skills by completing up to 23 specific modules, tailored to each aspect of the moving process.
Sales & Move Management Staff:
On joining Bournes all sales and move management staff complete and initial period of training before beginning their role which is followed by further on the job training and a period of supervision by an experienced mentor.
In addition to internal training systems following FIDI guidelines Bournes employees also participate in training programmes from industry and non industry bodies such as FIDI and the British Association of Removers amongst others to develop understanding as well as enhance and update skills. We also participate in regular forums such as FIDI’s Leaders in International Moving forum to play our part in developing the industry for the future.
Want to join our team?
Careers at Bournes